• +880 1718 72 41 42
  • +88 02 44 61 28 08
  • info@wavesinebd.com

IPG1000 and IPG Series IP PBX

SERVER BASED IP COMMUNICATION PLATFORM

Specifications:

SYSTEM FEATURES
Communication platform is an essential component of an organisation’s work processes and plays a critical role in efficiency. IPG communication platform simplifies the work processes in an organisation by integrating several services such as integrated voice response, voice mail, voice mail to email, voice logger, video/audio conferencing, presence, instant messaging, Microsoft Outlook integration and collaboration. IPG communication platform runs on SUSE Linux 12.2 operating system, which provides an open-ended architecture as well as lower processing requirements. Field tests show that even a low performance server with 1.6 GHz single-core processor and 512 MB RAM is enough to install a fully featured IPG communication platform serving to 2000 IP subscribers. Evidently, increasing the processing power increases the maximum capacity of the system.

CONVERGENCE
Developments in information technologies have already brought the concept of convergence. Today, it is not possible to think of a modern communication system independent of IT infrastructure. A telephone directory is now only a piece of data stored in organisation’s LDAP (Lightweight Directory Access Protocol) server. Likewise, authentication of a user to log into a software component through RADIUS (Remote Authentication Dial In User Service) server is also applicable for authentication of IP phones.

BACKWARD COMPATIBILITY
IPG communication platform is an ideal solution for organisations that require backward compatibility while migrating to future technologies. Compliance both with IPv4 and IPv6 is only an example.

USER FEATURES
EXTENSION SERVICES

  • Presence
  • Instant messaging
  • Defining same number for multiple phones
  • Integrated digital FCT
  • GSM integration with Bluetooth
  • Calling with customer code
  • Automatic calling
  • Music on hold
  • Busy queuing
  • Call back option
  • Call hold and obtaining information
  • Call parking and returning to a parked call
  • Call hunting
  • Call transfer
  • Executive-Secretary feature
  • Conference
  • Conference Room
  • Do not disturb
  • Door relay activation
  • Call forwarding
  • Remote call forwarding
  • Extension with headphone
  • Emergency line
  • Intervention
  • Automatic or manual external line selection
  • Redialing last number
  • Putting through external lines
  • Dropping an external line
  • External line marked access
  • Parallel ringing
  • Phone lock
  • Reminder and wake-up service
  • Serial calling
  • Volume setting
  • Night guard code

HOTEL SERVICES

  • Check-in and check-out
  • Hotel room status query
  • Hotel room extension identification
  • Minibar account
  • Location specification service
  • Call authorization level
  • Wake-up service (Group or individual)

CALL RECORD SERVICES

  • Detailed call record list for extensions and groups
  • Call reporting
  • Credit signal detection
  • Polarity reversal switching detection
  • Entering the credit price
  • Rate tables
  • Automatic e-mailing of call records

SYSTEM SERVICES

  • Backup CPU
  • Backup Power Supply
  • Remote access via IP network or modem
  • Alarm software with automatic e-mailing
  • Central or distributed architecture support
  • Firewall
  • T38 Fax over IP support*
  • Scheduled backup
  • Automatic external line holding
  • Automatic system check
  • Extension authorization levels
  • Call restriction
  • External line call duration
  • Serial call transfer
  • Equal load distribution for external lines
  • Direct access to an extension
  • Different ring cadences
  • Equal load distribution for the operator
  • Intervention authorization control
  • External call forwarding
  • Flexible numbering
  • Automatic least cost routing (LCR)
  • External line access groups
  • Automatic external line control
  • Music on hold
  • Night service
  • Extension groups
  • Remote programming
  • Selective line transfer to extension
  • External line and extension connection in power failures
  • System query
  • Assigning a system administrator
  • Tone and pulse assignment option
  • Network applications
  • Adjustable tone cadences
  • Adjustable flashing time
  • QSIG support
  • IP CCTV integration support
  • SNMP compatibility
  • LDAP – Central phonebook support
  • Mobile smart call back
  • IP voice encryption

ISDN SERVICES

  • Charging:
    • Start of call (AOC-S)
    • During call (AOC-O)
    • End of call (AOC-E)
  • Calling line identification presentation (CLIP)
  • Calling line identification restriction (CLIR)
  • Connected line identification presentation (COLP)
  • Connected line identification restriction (COLR)
  • Call forwarding (CFU, CFB, CFNR)
  • Call waiting (CW)
  • Completion of calls to busy subscriber (CCBS)
  • Direct dial-in (DDI)
  • Call hold (CH)
  • Multiple subscriber numbering (MSN)
  • Terminal portability (TP)
  • Sending and receiving messages (UUS)
  • Three party conference
  • Point-to-point connection
  • Point-to-multi-point connection

Some services may not be used in IP extensions and IP external lines.

INCOMING CALL

  • Information of call waiting
  • Display of the incoming number
  • Consultation of call waiting
  • Double call
  • Annulment of double call
  • Conference: Three-party call (3 extensions, 2 extensions an external line, 1 extension and 2 external lines)

TELEPHONIC SERVICES

  • Users’s profile
  • Park of call and resumption of parked call
  • Unconditional return
  • Activated or cancelled return since the extension of origin

SUPPLEMENTARY TELEPHONIC SERVICES

  • Support Arabic Language
  • Extension multi lines
  • Extension multi numbers
  • Management of the privileges (category of connection)
  • Interception of the calls
  • Grouping of extensions with possibility of choise of algorithm of distribution of the calls (cyclic, diffusion)
  • Transfer network
  • Abbreviated dialing
  • Encription of the communications and signaling
  • DISA

Details:

WEB-PHONE
IPG communication platform supports click-to-call feature to be initiated from organisation’s web site. By clicking the link on a web page, visitors can directly talk to predefined extensions of IPG communication platform.

AUTO ATTENDANT
Integrated auto attendant feature of IPG communication platform provides an efficient distribution of incoming calls, nevertheless contributes to the corporate image.

VOICE MAIL TO EMAIL
Integration of telephony with email is a favorable feature of convergence in communications. In addition to the well known voice mail feature, users of IPG communication platform can receive their voice mails as emails.

VOICE LOGGER (CALL RECORDING)
Quality assurance, performance evaluation, training or lawful interception are the common reasons of using a voice logger system. Karel IPG communication platform provides a fully integrated voice logger solution with various monitoring or storage options. In addition to local or remote storage facilities, recorded calls can be processed together with call details through WEB-CM interface or they can be automatically sent as email attachments.

CALL DETAIL RECORDING (WEB-CM)
WEB-CM software of IPG communication platform provides efficiency in storing, analysing and billing call details. It is possibleto define call tariffs on subscriber or trunk line group basis and validity of a specific tariff plan can be programmed as per various date and time parameters.

FAX SERVER
IPG communication platform supports T.38 protocol for transmission of fax messages over IP lines and employs a fax server for distribution of fax messages through email.

GSM GATEWAY & SMART CALL BACK
IPG communication platform is fully compatible with Karel GT40M GSM gateway. A common drawback of having a missed call from an organisation’s GSM gateway occurs when the called party wants to call back. As the initial call to the mobile phone has passed through the GSM gateway, called party would only see the common phone number of the SIM card installed in the GSM gateway.
Therefore, if the called party calls back the missed number, the call would be most probably answered by the operator or the auto attendant, but not by the specific person who initiated the first call. For such cases, IPG communication platform automatically diverts the call-back of missed mobile call to the initial caller.

INTEGRATION WITH OTHER SYSTEMS
It is possible to integrate IPG communication platform with various solutions through standard interfaces and protocols. Integration facilities include hotel/property management systems such as Fidelio, video conferencing, collaboration solutions, security solutions, customer relationship management solutions or call centers.

WIDEA
WIDEA is the web based management software of IPG communication platform for programming, maintenance and alarm management. Different authority levels can be assigned to different administrator accounts using WIDEA. As the software is web based, administrators have the flexibility of having remote access to the system through PC’s, tablets or smartphones.

REMOTE SOFTWARE UPDATE
All software components of IPG communication platform can be remotely loaded to the system. By just having an Ethernet access to the system, administrators can perform all the software related issues from a remote location.

AUTO CONFIGURATION
Depending on the quantity of IP phones in an organisation, reconfiguring all the IP phones one-by-one may become practically impossible. Auto configuration feature of IPG communication platform lets IP phones to be configured all together or as groups.

WEB BASED USER INTERFACES
All computer interfaces of IPG communication platform are web based. Any device with a compatible web browser can be used for accessing the system from any location.

COMPATIBILITY WITH IT ENVIRONMENT
Hardware components of IPG communication platform perfectly fit into the IT room. Servers and racks are compatible with 19” standard cabinets. As the communication between the standalone units of the platform are purely through IP, integrating them require only standard network elements or cables such as CAT5/6 or fiber optics. All interface ports of the platform (including TDM ports) require only the standard RJ45 connectors.

OPERATING SYSTEM AND COMPUTER PERIPHERIALS
SUSE Linux 12.2 operating system provides an open-ended architecture and lower processing requirements to IPG communication platform. It is also possible to directly connect computer peripherals such as monitor, keyboard or mouse to servers or racks of IPG communication platform.

IPv6 COMPATIBILITY
In order to provide a future proof solution, Karel IPG communication platform is compatible with IPv4, IPv6 as well as hybrid networks that utilize both IPv4 and IPv6.

DIRECT FIBEROPTIC CONNECTIVITY & INTERNAL ETHERNET
SWITCHES
IPG communication platform does not require any external devices for fiber optic connectivity. It is possible to directly terminate fiber optic cable on IPG500 or IPG1000 racks. Also, the platform is equipped with built-in Ethernet switches on CPU, media gateway and fiber optic cards. As IPG platform does not require an external Ethernet switch or fiber optic converter, related complexities of feeding or maintaining these critical components are eliminated.

ALARM AND FAILURE MANAGEMENT
IPG communication platform is equipped with an integrated alarm and failure management system. This system lets system administrators to monitor (real time), report (real time) or log the possible system faults or link/port failures. Depending on the importance of fault conditions, alarm actions may include triggering calls, SMS or email messages to predefined recipients or initiating audiovisual signals on the alarm panel. It is also possible to monitor the alarms of distributed systems on a map through the alarm interface. With four additional alarm inputs, IPG communication platform also acts as an alarm communication hub for other alarms to be triggered by other systems in the organisation such as UPS, fire alarms, burglar alarms or a like.

SNMP
IPG communication platform supports Simple Network Management Protocol. For organisations with a varying amount of IT equipment, managing all this equipment with different proprietary interfaces may become too difficult and time consuming. SNMP sets a simple platform for system administrators to manage of all supported devices on IP networks.

RADIUS / ACTIVE DIRECTORY SUPPORT
IPG communication platform seamlessly integrates with RADIUS and Active Directory services.

INTEGRATION WITH LDAP
Organisations using an LDAP (Lightweight Directory Access Protocol) server do not need to care about creating or updating a separate directory for IPG communication platform, which is compatible with LDAP.

SECURITY
In order to ensure a secure communication platform, Karel IPG series support the following features:
• Encryption (sRTP, TLS)
• Protection against DDOS attacks
• Password aging
• Different administrator account levels

RTP PROXY – REMOTE IP EXTENSIONS WITHOUT VPN
Communication with remote IP phones behind a NAT (Network Address Translator) is a common difficulty in VoIP platforms. RTP proxy feature of IPG communication platform allows the system administrators to bridge the VoIP communication between the server and remote IP phones behind a NAT without requiring a VPN (Virtual Private Network).

Management:

  • DISTRIBUTED ARCHITECTURE
    Standalone components of IPG communication platform are location independent. Server, redundant server or media gateway racks can all be distributed to different locations. In addition to typical trunking protocols such as SIP or H.323, IPG platform employs IPCC, a proprietary protocol developed by Karel, for seamless integration of servers and racks (media gateways) through an IP network. IPCC lets the distributed components of the system to work as a single communication platform. In case of a failure in communication between server and media gateways, media gateways automatically switch to self-survival mode and continue providing the same services over the internal server. This internal server is in the form of a CPU card with Qseven module and redundancy for this CPU card is also available in the system.

    USER INTERFACES
    All user interfaces of IPG communication platform are web based and compatible with all popular web browsers including the browsers of mobile devices such as smartphones or tablets. This gives the convenience of becoming location independent when using or managing the system remotely.FUTURE PROOF
    IPG communication platform allows growing organizations to expand their communication systems cost effectively over time.

Summary :

IPG COMMUNICATION PLATFORM CAN BE CONFIGURED AS A SOFTSWITCH (SERVER), A COMPACT IP BASED SYSTEM WITH INTEGRATED MEDIA GATEWAY OR A COMBINATION OF SERVER AND MEDIA GATEWAY RACKS.

KAREL IPG is a modular and server based IP communication platform designed to meet the needs of medium and large scale organizations.

FLEXIBLE STRUCTURE
Karel IPG communication platform meets different interface requirements and integrates with pure IP infrastructures, as well as hybrid and traditional TDM networks.

HARDWARE FEATURES
Depending on the interface and capacity requirements, IPG communication platform offers different hardware options. For pure IP configurations, the system runs on industry standard servers and provides a maximum capacity of 32000 IP ports. If traditional telephony interfaces are also required, IPG500 and IPG1000 racks serve as media gateways giving a maximum of 32000 ports for TDM. Therefore, the maximum system capacity becomes 64000 ports. There is also a compact usage of IPG500 and IPG1000 racks without requiring a server. This way, a single IPG500 rack can provide 224 TDM & 500 IP ports and a 3-rack-stacked configuration of IPG1000 system can provide a maximum of 1056 TDM & 2000 IP ports.

Shopping Cart
Scroll to Top